Terms of service

Overview

This website is operated by Velonoire. Throughout the site, the terms “we,” “us,” and “our” refer to Velonoire. By visiting our website or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors. If you do not agree to these Terms, you may not access or use the website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

1. Online Store Terms

By using this site, you represent that:

You are at least the age of majority in your jurisdiction, or

You have consent from a legal guardian

You may not use our products or services for any unlawful purpose or violate any applicable laws. Transmission of malicious code, viruses, or harmful software is strictly prohibited. Violation of these Terms may result in termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Content you submit (excluding payment details) may be transferred across networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without written permission from Velonoire.

3. Accuracy of Information

We strive to ensure all information on our website is accurate and current. However, we do not guarantee that all content is complete, reliable, or up-to-date. Information provided is for general purposes only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update information.

4. Pricing & Service Modifications

Product prices and availability are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.

5. Products & Services

Certain products may be available exclusively online and may be limited in quantity. Returns and exchanges are governed by our Return Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee your screen’s display will reflect true color.

We reserve the right to:

Limit sales by region or customer

Restrict order quantities

Discontinue products at any time

We do not guarantee that products or services will meet individual expectations.

6. Orders & Billing Information

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, duplicated, or placed by resellers.

You agree to provide accurate and complete billing and account information and to update it as necessary so we can complete your transactions.

7. Third-Party Tools & Links

We may provide access to third-party tools or links that we do not control or monitor. Use of such services is at your own risk and subject to their terms.

Velonoire is not responsible for third-party content, policies, or services.

8. User Submissions & Feedback

Any comments, feedback, suggestions, or submissions you send to us may be used by Velonoire without restriction or compensation.

You agree your submissions will not violate any law or third-party rights and will not contain unlawful, abusive, or harmful content.

You are solely responsible for your submissions.

9. Personal Information

Your submission of personal data is governed by our Privacy Policy.

10. Errors & Omissions

Occasionally, information on our website may contain typographical errors or inaccuracies. We reserve the right to correct such errors and update information or cancel orders if inaccuracies occur, without prior notice.

11. Prohibited Uses

You may not use our website or content:

• For unlawful purposes
• To violate intellectual property rights
• To distribute malicious code
• To harass, discriminate, or harm others
• To collect personal data without consent
• To spam, scrape, or exploit the site

We reserve the right to terminate access for violations.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, unless expressly stated.

Velonoire does not guarantee uninterrupted, error-free service.

To the fullest extent permitted by law, Velonoire shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.

13. Indemnification

You agree to indemnify and hold harmless Velonoire and its affiliates, employees, and partners from any claims arising from your breach of these Terms or violation of any law or third-party rights.

14. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions remain valid and enforceable.

15. Termination

These Terms remain effective unless terminated by either party.

We may terminate or suspend access immediately if you violate these Terms. Obligations incurred prior to termination will survive termination.

16. Entire Agreement

These Terms, along with any policies posted on our site, constitute the entire agreement between you and Velonoire and supersede prior agreements or communications.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after updates constitutes acceptance of those changes.

18. Contact

For questions regarding these Terms, please contact us at:

Email: help@velonoire.com